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Terms and Conditions

Effective Date: March 18, 2025

  1. Introduction
    Welcome to Pinc Innovations ("Company," "we," "our," or "us"). By accessing or using our software and services ("Services"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our Services.

  2. Eligibility
    To use our Services, you must be at least 14 years old. If you are under 18, you must have parental or legal guardian consent to use our Services. If you are using our Services on behalf of a company, you represent that you have the authority to bind that entity to these Terms.

  3. License and Restrictions
    We grant you a non-exclusive, non-transferable, revocable license to use our software and Services. You may not resell, distribute, modify, reverse-engineer, or exploit our software without written permission.

  4. User Accounts
    You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information when creating an account. We reserve the right to suspend or terminate accounts that violate these Terms.

  5. Payment and Subscription
    Certain features of our Services require payment or subscription. All fees are non-refundable unless otherwise stated in our Refund Policy. Failure to make timely payments may result in suspension or termination of your access.

  6. Intellectual Property
    All content, trademarks, and intellectual property related to our Services remain the exclusive property of Pinc Innovations. Unauthorized use of our intellectual property is strictly prohibited.

  7. Prohibited Activities
    You agree not to:
    • Use our Services for illegal, fraudulent, or harmful activities.
    • Interfere with or disrupt the functionality of our Services.
    • Attempt to gain unauthorized access to our systems or data.

  8. Limitation of Liability
    We provide our Services "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services.

  9. Termination
    We may terminate or suspend your access to our Services if you violate these Terms. Upon termination, you must cease using our Services immediately.

  10. Dispute Resolution
    Any disputes shall be resolved in accordance with our Dispute Resolution Policy. The governing law for these Terms is New Jersey, USA.

  11. Modifications to Terms
    We reserve the right to update these Terms at any time. Continued use of our Services constitutes acceptance of the revised Terms.

  12. Contact Us
    For any questions regarding these Terms, please contact us at info@pincinnovations.org.

Privacy Policy

Effective Date: March 18, 2025

  1. Introduction
    Pinc Innovations ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our AI and Python online courses ("Services"). By using our Services, you agree to the practices described in this policy.

  2. Information
    We Collect We collect the following types of information: Personal Information: Name, email address, payment details, and other information you provide during registration. Usage Data: IP address, browser type, device information, and course activity to improve our Services. Cookies and Tracking Technologies: We use cookies to personalize content, analyze traffic, and enhance user experience.

  3. How We Use Your Information
    We use the collected information to:
    • Provide and improve our AI and Python courses.
    • Process payments and manage subscriptions.
    • Communicate with you regarding course updates and support.
    • Enhance security and prevent fraudulent activities.
    • Comply with legal and regulatory obligations.

  4. Data Sharing and Security
    We do not sell or rent your personal information. We may share your data with third-party service providers (e.g., payment processors, hosting services) under strict confidentiality agreements. We implement industry-standard security measures to protect your data, but no online platform can guarantee absolute security.

  5. Your Rights and Choices
    You may access, update, or delete your personal information by contacting us. You can opt out of marketing emails at any time. You may disable cookies in your browser settings, but this may affect certain functionalities.

  6. Children’s Privacy
    Our Services are intended for users aged 14 and above. If you are under 18, parental or legal guardian consent is required. We do not knowingly collect personal information from children under 14.

  7. Data Retention
    We retain your personal data as long as necessary to provide our Services and comply with legal obligations. Upon request, we will delete your data, subject to applicable laws.

  8. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our Services constitutes acceptance of any changes.

  9. Contact Us
    For any privacy-related questions, please contact us at info@pincinnovations.org.

Dispute Resolution Policy

Effective Date: March 18, 2025

  1. Introduction
    Pinc Innovations ("Company," "we," "our," or "us") aims to provide high-quality software solutions to both individuals and businesses. This Dispute Resolution Policy outlines the process for addressing and resolving disputes that may arise between Pinc Innovations and its customers.

  2. Scope
    This policy applies to all customers who purchase or subscribe to our software solutions, including individuals and business entities. By using our services, you agree to the terms set forth in this policy.

  3. Initial Resolution Process
    If you experience an issue with our software, we encourage you to contact our support team at info@pincinnovations.org within 30 days of discovering the issue. Our team will work with you to resolve the matter promptly.

  4. Formal Dispute Process
    If an issue cannot be resolved through initial support, you may escalate the dispute by submitting a written complaint to info@pincinnovations.org with the following details:
    • Your full name and contact information
    • Order or subscription details
    • A clear description of the issue and any supporting documentation
    • The desired resolution
    We will acknowledge receipt of your dispute within 5 business days and will respond with a proposed resolution within 15 business days.

  5. Dispute Resolution
    Any disputes shall be resolved in accordance with our Dispute Resolution Policy. The governing law for these Terms is New Jersey, USA.

  6. Mediation & Arbitration
    If a dispute remains unresolved, both parties agree to first attempt mediation. If mediation fails, disputes shall be settled by binding arbitration under the laws of New Jersey, USA.

  7. Exceptions
    This policy does not cover disputes related to unauthorized use of our software, third-party integrations, or issues beyond our control (e.g., internet outages, external service failures).

  8. Contact Us
    For any dispute-related inquiries, please contact iinfo@pincinnovations.org.